Return Policy

Gates Auto Outlet LLC ("Company") maintains the following return policy for all vehicle purchases.

Overview

All sales are final. Gates Auto Outlet LLC does not offer refunds or exchanges on completed vehicle purchases unless otherwise required by applicable state law.

Cooling-Off Period

The State of KY does not mandate a cooling-off period for used vehicle sales. Once the buyer signs the purchase agreement and takes delivery, the sale is considered final.

Warranty Vehicles

If a vehicle was sold with a written warranty, any defects covered under that warranty will be repaired or remedied according to the warranty terms. Please contact us at (859) 651-8899 or [email protected] for warranty-related concerns.

Contact

If you have questions about this policy, contact us at:

Gates Auto Outlet LLC
916 Commercial Dr, Richmond, KY 40475
Phone: (859) 651-8899
Email: [email protected]